Frequently Asked Questions
Everything you need to know about our olfactory declarations.
Where does Etat Libre d'Orange ship?
We currently offer worldwide shipping. Delivery times vary by region, typically ranging from 3 to 7 business days for international orders.
Are your fragrances vegan and cruelty-free?
Yes, we are committed to ethical beauty. All our fragrances are vegan and we do not conduct any testing on animals.
What is your return policy?
We accept returns on unopened and unused products within 14 days of delivery. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed.
Can I try a scent before committing to a full bottle?
Absolutely. We offer Discovery Sets and individual 2ml samples so you can experience our unique compositions on your skin before purchasing a full-sized bottle.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the notes, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.